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FleetCheck Essential, Professional, FORS FMS and Enterprise platforms - Help Centre
Frequently asked questions
Frequently asked questions
Our most commonly asked questions on the software
What is AdBlue and why do we need it?
How do I see my active staff
How do I see my active Staff?
Can I bulk upload my data?
How can I bulk upload my data?
Defect handling
How do I action a defect?
How do I send a driver a login?
How do I send a driver a login?
Why are images not coming across ?
Why are images not coming across when images are taken on the uploaded cheeksheet?
Why cant I delete items added in error on FleetCheck?
Why cant I delete items added in error on FleetCheck?
Can I record the start and end mileage on one check?
Can I use the same Checksheet to record a drivers start and end mileage?
Can I build a custom report?
How can I build a custom report?
Mileage discrepancy
Why are my mileages in FleetCheck different to the vehicle odometer?
Why can’t I access specific areas?
Why can’t I access specific areas?
My driver can't see any checksheets
Why can’t my driver find any checksheets on the app?
How can I change a user type - Driver to Admin user?
How can I change a user type - Driver to Admin user?
Why don’t I have the HGV or Inspections tab?
Why don’t I have the HGV or Inspections tab?
Can FleetCheck Driver be translated from English?
How can FleetCheck Driver be translated from English?
My driver wont download the app, how can I record their checks?
My driver wont download the app, how can I record their checks?
How do I clear a service alert?
How do I clear a Service alert?
How can I see who is driving what vehicle?
How can I see who is driving what vehicle?
How do I link my other providers to FleetCheck?
How do I link my other providers to FleetCheck?
Vservice alerts and Service alerts, how do I clear it?
What is the difference between a Vservice and a Service alert and how do I clear it?
How do I reset my Drivers Password?
How do I reset my Drivers Password?
How do I enter a PMI inspection?
How do I enter a PMI inspection?
How do I enter a Brake test on FleetCheck for my HGVs?
How do I enter a Brake test on FleetCheck for my HGVs?
How do I turn on SAML SSO?
How do I turn on SAML SSO?
How can I backdate my VOR past a week?
How can I backdate my VOR past a week?
Product Upgrades
What are the difference in FleetCheck products and can I upgrade?
Integrating Power BI with FleetCheck
What is Power BI & Why Connect it to FleetCheck?
Why cant I save certain information on the software?
Why am I unable to save items on the software?
PHP vulnerabilities
Is FleetCheck affected by the recent PHP vulnerabilities?