You may not be able to save certain information on the software, this is largely due to your staffing permissions.
Your permissions can be amended within the user permissions area within the software, simply go into 'Users' top right and select the user in question and if possible change your permissions.
If you are unable to make any amendments to your permissions ask the main user on the software at your company to facilitate this for you by assuring you have the areas you require
and then in Other permissions -
