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Why are my mileages in FleetCheck different to the vehicle odometer?

Mileage discrepancies

If you have tracking devices within your vehicles and have the API linked to FleetCheck, you may notice that the tracker mileage is different to the mileage the driver is reporting. 

There are a number of reasons below for the tracking devices to be out of line with the odometer reading: 

  • If you have a GPS tracker, the tracker will slowly lose miles over time if it goes through areas of no signal. 

  • The mileages can also be out of line if the tracker was not calibrated to the vehicle odometer at the time it was fitted. 

  • If you move trackers from one vehicle to another and this hasn’t been changed on your providers system, this may also cause discrepancies. 

You can resolve mileage discrepancies by going to your tracking providers portal and amending the mileage/odometer records within their. 

You can also choose on the software the trusted source for the mileage by going into the individual Vehicle and choosing the Odometer source  -