My driver doesn't understand how to complete their Licence Check using the FleetCheck Licence Assured e-mandate
How to complete the e-mandates using FleetCheck LicenceAssured
FleetCheck LicenceAssured is designed to be as user friendly as possible.
In FleetCheck LicenceAssured you can create either paper mandates for a driver to physically sign or an e-consent mandate which is delivered by email to the drivers.
When sending out your e-consent mandates to your drivers, your drivers will receive an email, like the below, requesting them to create an account for their electronic mandate -

The driver will be asked to create a password and 'register account'

The driver will then complete the Personal Profile tab. THE INFORMATION WILL NEED TO BE EXACTLY WHAT IS ON THEIR PHOTOCARD DRIVING LICENCE

They will then submit the Declaration

The results will then show in the system.